Support

Real humans, responsive email, no phone trees.

Email support

The fastest way to reach us. Include your account email address and a brief description of the issue.

support@raynlabs.io

First response times: critical issues within 4 business hours · normal tickets within 48 hours. See our Service Level Disclosure.

Billing & refunds

Issues with a charge, refund requests, receipt copies.

support@raynlabs.io

Privacy requests

GDPR / CCPA access, correction, or deletion requests.

privacy@raynlabs.io

Abuse reports

Report abusive traffic originating from our network.

abuse@raynlabs.io

Legal & DMCA

Legal notices, DMCA takedowns, law-enforcement contact.

legal@raynlabs.io

Self-service resources